Condo Control

During the 2021 Christmas break, the new Shadow Brook Phone App and Website went live (Condo Control). Welcome letters with enrollment instructions were sent out to all members and associates via email and USPS mail.

If for some reason you didn’t receive the “Welcome Letter” please send an email to with the following information, and a new Welcome letter will be sent to you promptly.

  • Full Member Name
  • Member Home Address
  • email address for communications
  • Optional – Contact phone number

Please note, the ”Welcome Letter” is needed to gain access to the Condo Control website and phone application. You can make Shadow Brook’s homeowner or Associate Summer Member dues payments and Swim team registration fees online via the web portal, but the phone application currently does not support online payments.

Some features of the Condo Control web portal and app are:

  • An online calendar is available via the web and on your phone making it easy to see what is happening in Shadow Brook
  • Easy access to Shadow Brook documentation including Splashers, Board Minutes, Bylaws, Rules and Regulations, and more.
  • On-line payments of Membership Fees, Swim Lessons fees, and more via credit card or ACH direct from your bank account
  • Enables Shadow Brook Board Members, Committee leaders, and employees to maintain a central document library that is easily accessible by future Boards
  • And much more as you will learn over the coming months

As we transition to the full capability of Condo Control over the coming months, we will see cost savings to the HOA. For example, we are hopeful that many will opt-in to having the Splasher newsletter delivered online. If half our members opt-in to online delivery, we will reduce the $6,000 annual cost of producing & delivering the Splasher by half.

How to Secure a Condo Control Receipt

Unfortunately, at this time you can only do this from a computer – you cannot do this task from a smartphone. Log into your CC account using Chrome, Safari, Firefox, etc. and pull up a record of your payment as follows

  1. Click on the “Make a Payment” menu on the left tab of the main screen.
  2. Click on the “View Receipts” box
  3. You should now see your payment history
  4. You can then click on the payment to get a detailed receipt and print it out for your records.

You should get something like the following: